Privacy Policy

Last Updated: 2025-03-25

Welcome to IstanbulFlowers.net. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. Our services are provided exclusively within Istanbul, Turkey.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address within Istanbul
  • Payment details (processed securely by third-party providers)

Order Information

  • Purchased products
  • Recipient name and contact details
  • Delivery date, address, and special instructions

Device & Usage Information

  • IP address
  • Browser type
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

  • Process and deliver flower orders within Istanbul
  • Provide customer support and order updates
  • Communicate promotions, offers, or service notices
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure transaction security

3. Sharing Your Information

We do not sell or rent your personal data. Information may be shared only with:

  • Local Florists & Delivery Couriers in Istanbul for order fulfillment
  • Payment Service Providers to securely process transactions
  • Legal Authorities when required by law or to protect our rights and users

All partners are required to handle your data securely and confidentially.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Improve website performance and usability
  • Analyze site traffic and visitor behavior

You can control or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

5. Data Security

We use commercially reasonable security measures to protect your personal information. While we strive to safeguard your data, no method of online transmission or storage is 100% secure.

6. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of promotional communications
  • Request limitations on how your data is processed

To exercise these rights, please contact us using the information below.

7. Service Area Limitation

IstanbulFlowers.net provides flower delivery services only within Istanbul, Turkey. We do not intentionally collect or process data related to deliveries outside this region.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised β€œLast Updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.